BizX Copilot: B2B Marketplace

2023-2024

My redesign focused on creating a BizX Copilot, AI-powered assistant designed to increase trust, clarity, and transaction efficiency within the B2B barter marketplace. By combining pricing intelligence, seller reliability insights, and structured negotiation support, Copilot reduces friction while preserving user agency in a credit based economy.

+20 %

Conversion

Business impact

97 %

Customer retention

+15 %

Member transactions

Buyer Copilot Marketplace Flow:

Before

After

  • Marketplace Exploration

    Buyers browse listings priced in BizX currency and evaluate opportunities before initiating conversation.

  • Listing Evaluation

    Buyers review item details, pricing, seller ratings, and initiate messaging.

  • Messaging + Copilot Activation

    Copilot integrates pricing intelligence, seller trust signals, and thread summarization directly into the messaging experience.

  • Decision Intelligence Layer

    Copilot provides real-time insights to reduce uncertainty and increase transaction clarity.